General Information

Please arrive 20 minutes early to fill out information sheets. And bring your current MD prescription, insurance card, picture ID, list of Medications that you are currently taking, and any diagnostic films or reports you may have regarding the condition you are being seen for.

Please allow approximately 55-60 minutes for your first visit. Each subsequent visit will last approximately 45 minutes to 70 minutes. 

Yes, There is free parking

Please wear loose, comfortable clothing and exercise shoes.

No, Ho Rehab Center does not allow pets inside the clinic.

 Yes, we are a Medicare Provider. After the Medicare annual deductible (may vary each year) is met, Medicare pays 80% of reasonable and customary charges (80% of the allowed amount). If you have Medicare supplemental/secondary, we will be happy to bill them for the difference if they do not cross over from Medicare. However, this is never a guarantee of payment. If you do not have Medicare supplemental coverage, you are responsible for the remaining balance. An initial prescription for physical therapy is valid for the first 90 days, commencing with the initial physical therapy evaluation. Thereafter, Medicare requires a current prescription from the patient's M.D. every 90 days. Please visit our Links section to obtain more information regarding your physical therapy benefits through Medicare. 

 Yes, Ho Rehab Center will bill private insurance. Please note that all patients are responsible for their deductibles and co-pays. It is your responsibility to know what your physical therapy benefits are. Please visit our Links section to see if Ho Rehab is a provider for your insurance carrier. If you are still unclear about your benefits, our office staff will be happy to contact your insurance company and check your physical therapy benefits prior to your first visit. 

 No, we only accept PPOs and POS 

 Ho Rehab is an in-network provider for many insurance companies. Please contact your insurance company for participating provider information. If Ho Rehab Center is not a participating provider for your insurance, your benefits may still cover your outpatient physical therapy at Ho Rehab Center at a non-participating provider rate. 

 Some insurance companies limit the number of outpatient physical therapy visits per calendar year. This information will be confirmed when we call your insurance company to verify your physical therapy benefits. Physical therapy benefits are also lumped together with chiropractic and occupational therapy. As a result, if you have used any of these other disciplines, your number of physical therapy visits will be affected. Please inform our office staff when making your initial appointment if you have had outpatient physical therapy services in the current year 

Yes. We must obtain pre-authorization prior to scheduling your first appointment.  Please provide all workers compensation information when your appointment is made. 

Ho Rehabilitation Center, Inc. does not accept liens. We will provide medical records directly to the patient at a nominal charge. Payment for services are the responsibility of the patient.